{"id":6565,"date":"2023-08-30T12:40:05","date_gmt":"2023-08-30T16:40:05","guid":{"rendered":"http:\/\/207.210.128.11:8112\/?page_id=6565"},"modified":"2025-10-21T18:54:47","modified_gmt":"2025-10-21T22:54:47","slug":"reference-and-technology-services","status":"publish","type":"page","link":"https:\/\/westhavenlibrary.org\/?page_id=6565","title":{"rendered":"Reference and Technology Services"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>Welcome to the Reference Department!<br><\/strong><\/h1>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 746px;\">\n<tbody>\n<tr style=\"height: 339px;\">\n<td style=\"width: 50%; text-align: center; height: 339px;\">\n<h2><span style=\"color: #000000;\">\u00a0Computer Usage<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6579 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Computers-1-300x201.png\" alt=\"\" width=\"300\" height=\"201\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Computers-1-300x201.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Computers-1.png 342w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">Computers are available for free use daily up to 3 hours per library card. If you are a non-West Haven resident, a guest pass can be obtained from the Reference Desk.<\/span><\/p>\n<p><span style=\"color: #000000;\">*Computers automatically shutdown 15 minutes prior to library closing.\u00a0<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 339px;\">\n<h2><span style=\"color: #000000;\">Printing Services<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6580 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Printing-1-300x197.png\" alt=\"\" width=\"284\" height=\"187\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Printing-1-300x197.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Printing-1.png 341w\" sizes=\"auto, (max-width: 284px) 100vw, 284px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">Need to print a document? <\/span><br \/><span style=\"color: #000000;\">Print from one of our computers or send from your phone.<\/span><\/p>\n<p><br \/><span style=\"color: #000000;\">Copies are $.20 per black and white page &amp;<\/span><br \/><span style=\"color: #000000;\">$.50 per color page*.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 37px;\">\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Scan<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6571 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Scanner-300x197.png\" alt=\"\" width=\"300\" height=\"197\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Scanner-300x197.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Scanner.png 344w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">Need to email your printed documents or save them digitally? We can scan documents to your flash drive or send them to your email address. This is a free service.<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Fax<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6569 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Fax-300x198.png\" alt=\"\" width=\"300\" height=\"198\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Fax-300x198.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Fax.png 341w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">We can fax your documents wherever they need to go. The cost to fax is $2.00 for the 1st page and $1.00 for each additional page*. You can also add a free cover sheet.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 37px;\">\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Copiers<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6568 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Copiers-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Copiers-300x200.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Copiers.png 342w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">We have 2 copier available at the Main Library. One is just outside the Reference Department doors and the other is in the Circulation Department.<\/span><\/p>\n<p><br \/><span style=\"color: #000000;\">You can make black and white copies for $.20 per page and colored copies for $.50 per page. Copiers accept change up to $5.00.<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Free Wi-Fi<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6573  aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/WIFI-300x224.png\" alt=\"\" width=\"278\" height=\"207\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/WIFI-300x224.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/WIFI.png 347w\" sizes=\"auto, (max-width: 278px) 100vw, 278px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">We have free WI-Fi! Stop by the library to connect any of your electronic devices.<\/span><\/p>\n<p><span style=\"color: #000000;\">Main Library<\/span><br \/><span style=\"color: #000000;\">Wifi Name: WHPL Wireless<\/span><span style=\"color: #000000;\">Wifi Password: WestHavenPubLib<\/span><br \/><span style=\"color: #000000;\">Community Room<\/span><br \/><span style=\"color: #000000;\">Wifi Name: Connie Sacco Room<\/span><span style=\"color: #000000;\">Wifi Password: ConnieSaccoRm1<\/span><br \/><br \/><span style=\"color: #000000;\">Ora Mason Branch:<\/span><br \/><span style=\"color: #000000;\">Wifi Name: Ora Mason Public Library<\/span><br \/><span style=\"color: #000000;\">Wifi Password: westhaven<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 37px;\">\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Newspapers<\/span><\/h2>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6574 size-medium aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Newspapers-300x199.png\" alt=\"\" width=\"300\" height=\"199\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Newspapers-300x199.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Newspapers.png 343w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\">At the Main Library, we have Daily Newspapers available to read while inside the Library. We receive The New York Times, The Wallstreet Journal, and The New Haven Register. Digital access to the New York Times is available under the &#8220;Resources&#8221; section of our website.<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\"><strong>Reference Resources<\/strong><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6577 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Resources-300x198.png\" alt=\"\" width=\"300\" height=\"198\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Resources-300x198.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Resources.png 339w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span style=\"color: #000000;\">We have a multitude of Reference Resources available in person and online. We have Job Help, Vet Help, Ancestry, Research Databases, Consumer Databases, &amp; More. You can view an entire list on our website under the &#8220;Resources&#8221; section.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 37px;\">\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Chromebooks &amp; Hotspots<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6566 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Chromebooks-300x202.png\" alt=\"\" width=\"300\" height=\"202\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Chromebooks-300x202.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Chromebooks.png 341w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span style=\"color: #000000;\">We have Chromebooks &amp; Hotspots available to checkout and take home for a 2-week period.<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Reference Questions<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6576 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Questions-300x195.png\" alt=\"\" width=\"300\" height=\"195\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Questions-300x195.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Questions.png 345w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span style=\"color: #000000;\">Have a question? Ask us for help! If you need guidance on where to start or can&#8217;t find what you&#8217;re looking for, let us know and we can guide you.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 37px;\">\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">One-on-One Tech Help<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6572 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Tech-Help-300x216.png\" alt=\"\" width=\"300\" height=\"216\" srcset=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Tech-Help-300x216.png 300w, https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Tech-Help.png 348w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span style=\"color: #000000;\">Need more in-depth guidance? Schedule an hour long one-on-one Tech Help appointment with a staff member.\u00a0 Appointments must be made in advance.<\/span><\/p>\n<p>Please review our <a href=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Tech-Help-Appointment-Policy.docx\">Tech Help Appointment Policy<\/a> before scheduling an appointment.\u00a0\u00a0<\/p>\n<p><a href=\"https:\/\/westhavenlibrary.libcal.com\/\"><strong>Click here to Schedule a Tech Help Appointment<\/strong><\/a><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center; height: 37px;\">\n<h2><span style=\"color: #000000;\">Study Rooms<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6584 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Study-Room.png\" alt=\"\" width=\"258\" height=\"164\" \/><\/p>\n<p><span style=\"color: #000000;\">Need a quiet place to study? Both of our locations have study rooms available to book. Preference is given on a first come, first serve basis and may be reserved in advanced.<\/span><\/p>\n<p><strong><a href=\"https:\/\/westhavenlibrary.libcal.com\/r\/search\">Click here to book a Study Room<\/a><\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%; text-align: center;\">\n<h2><span style=\"color: #000000;\">Reference Collections<\/span><\/h2>\n<h2><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6588 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Book-Collection.png\" alt=\"\" width=\"290\" height=\"183\" \/><\/span><\/h2>\n<p><span style=\"color: #000000;\">We have various Special Collections in the Reference Department! Check out our CT Collection, Amato Collection, Ready Reference Collection &amp; so much more.<\/span><\/p>\n<\/td>\n<td style=\"width: 50%; text-align: center;\">\n<h2><span style=\"color: #000000;\">Office Supplies<\/span><\/h2>\n<h2><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6589 aligncenter\" src=\"https:\/\/westhavenlibrary.org\/wp-content\/uploads\/Supplies.png\" alt=\"\" width=\"284\" height=\"184\" \/><\/span><\/h2>\n<p><span style=\"color: #000000;\">Forget something at home? We have a small collection of office supplies available for purchase such as folders, envelops, flash drives, headphones &amp; more.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 style=\"text-align: center;\">*A note about payments: we accept cash and cards for all services requiring a payment. However, for card usage, there is a $.50 surcharge for any balances under $5.00.<\/h4>\n<h3 style=\"text-align: center;\"><strong>The Reference Department will close 15 minutes prior to library closing time.\u00a0<\/strong><\/h3>\n<p style=\"text-align: center;\">Visit our Digital Resources online by clicking on &#8220;Resources&#8221; from the menu at the top of the page.\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the Reference Department! \u00a0Computer Usage Computers are available for free use daily up to 3 hours per library card. If you are a non-West Haven resident, a guest pass can be obtained from the Reference Desk. *Computers automatically shutdown 15 minutes prior to library closing.\u00a0 Printing Services Need to print a document? Print [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-6565","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/pages\/6565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6565"}],"version-history":[{"count":30,"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/pages\/6565\/revisions"}],"predecessor-version":[{"id":7992,"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=\/wp\/v2\/pages\/6565\/revisions\/7992"}],"wp:attachment":[{"href":"https:\/\/westhavenlibrary.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}